I am getting the notification invalid map and my fence won't save. What is happening?
If your fence won’t save or you are getting an error message, it is probably because you crossed your own boundary.
When creating a fence, you cannot cross your own path (walk over a boundary you have already created). We recommend stopping a few yards short of where you started your map and saving—the SpotOn system will automatically connect your beginning point with your endpoint to make an enclosed area.
If you are on a large property (over a few acres) we recommend using the Pause feature to create your map. Read more about Pause here: Tips for using the pause feature.
To watch a video on making maps, click here.
If you have any questions, we’re here to help. You can reach us at Support@SpotOnFence.com or Monday - Friday 9 am-5 pm (eastern time) at 1.603.488.1504.