Using SpotOn

Make the most of your SpotOn Virtual Fence

How do I do a software update?
Performing a software update on your SpotOn Virtual Fence It's easy to update your software! Just follow these instructions if you're using a ...
Tue, Dec 7, 2021 at 3:42 PM
How are GPS and cellular different?
GPS is a positioning technology that can determine the position of your dog relative to the boundaries you have set. Cellular is a communication technology ...
Wed, Dec 8, 2021 at 8:16 AM
How do I connect to GPS?
It’s automatic! Just make sure you are outdoors and the collar’s antenna (round disc towards the male end of the buckle) is pointed towards the sky and is n...
Wed, Dec 8, 2021 at 8:59 AM
How do I set up my SpotOn Fence?
Before you can begin using your SpotOn Fence, you’ll need to read these instructions to set up your system! Follow these steps in order to get started: - F...
Wed, Dec 8, 2021 at 9:05 AM
How do I activate cell service?
You need to sign up for a subscription to make your SpotOn collar a cellular device. To activate optional cell service for $6.95/month for each dog in your ...
Wed, Dec 8, 2021 at 9:07 AM
How do I make a fence?
Please see the User Manual, the How to Create a Fence training video, or below for help to get started. We recommend having at least ½ an acre of property. ...
Wed, Dec 8, 2021 at 9:10 AM
How do family members set up SpotOn on their phones?
You can invite members of your family to share your account and monitor your pup on the SpotOn app. Family members who share accounts can receive notificati...
Wed, Dec 8, 2021 at 9:11 AM
How do I share fences/maps between collars?
Option 1: Sharing collar to collar On collar receiving the fence: Select “System” on your SpotOn collar Select “Share Map” Select “Receive Ma...
Wed, Dec 8, 2021 at 9:12 AM
How do I adjust the strap?
How do I fit the collar to my dog’s neck? Unfasten the buckle, slide it to a location that feels appropriate for your dog’s neck size, and snap the buck...
Wed, Dec 8, 2021 at 11:18 AM
How do I use tracking?
You must have a cellular subscription to see your dog’s location and track him. Click here to subscribe. Once you have an active cellular subscription: ...
Wed, Dec 8, 2021 at 11:31 AM