Troubleshooting
You’re not connected to Bluetooth. Connecting to Bluetooth with the SpotOn System is a little different than connecting to a mobile speaker, smartwatch, or ...
Tue, Mar 15, 2022 at 8:36 AM
I am getting the notification invalid map and my fence won't save. What is happening? If your fence won’t save or you are getting an error message, it...
Tue, Mar 15, 2022 at 8:36 AM
Don’t worry, it’s a visual error and there is nothing wrong with your SpotOn collar. Visual errors can occur when your SpotOn collar is in an area with ...
Tue, Mar 15, 2022 at 8:35 AM
We need to help with that. Contact us at Support@SpotOnFence.com or Monday - Friday 9 am-5 pm (eastern time) at 1.603.488.1504 and we can take care of it fo...
Tue, Mar 15, 2022 at 8:37 AM
On average, the typical GPS variance is about 3-10’ throughout the day. For that reason, we recommend you leave at least a 15-foot buffer zone between your ...
Tue, Mar 15, 2022 at 8:37 AM