Before you buy

Do I need cell service?
SpotOn is designed to safely contain your dog without cellular service. Add an optional cellular subscription to enable your SpotOn collar to communicate wi...
Mon, Jul 25, 2022 at 9:50 AM
I have multiple dogs. Can I add another collar or do I need 2 separate systems?
Since the entire SpotOn system is self-contained in the collar, each dog requires their own collar. You can share fences between collars and manage multip...
Mon, Jul 25, 2022 at 9:50 AM
Can I add SpotOn to my current cellular plan or do I need a separate subscription?
Your SpotOn collar has its own plan that is specific to IOT devices and subscribed to through SpotOn Fence. It is not associated with your smartphone’s cell...
Mon, Jul 25, 2022 at 9:50 AM
I have just under half an acre. Can I use this product?
To give your dog enough space to roam without frequent feedback, we recommend you have ½ acre or more. The fence should be at least 80 feet wide at its narr...
Wed, Mar 2, 2022 at 11:13 AM
If the dog escapes and then returns on its own will the dog receive static correction when returning home?
No, your dog only receives static correction or vibration when leaving the containment area. Unlike other containment systems, SpotOn does not correct a dog...
Wed, Dec 22, 2021 at 12:42 PM
How do I know what size to order for my dog?
SpotOn comes in three sizes to fit most dogs fifteen pounds or more and with neck sizes between 10” and 26”. It’s important to measure your dog’s neck size ...
Tue, Aug 16, 2022 at 3:10 PM
How long does the battery last? How long does it take to charge?
SpotOn’s rechargeable battery provides about 18 hours of containment and 12 hours of tracking time. It takes about an hour to come to full charge. Plug it i...
Mon, Jul 25, 2022 at 9:51 AM
What is Forest Mode?
SpotOn’s Forest Mode improves GPS performance under dense leaf cover from trees, brush, or bushes.  SpotOn is set with Forest Mode enabled to ensure the be...
Mon, Jul 25, 2022 at 9:51 AM
How are GPS & Cellular different?
To keep your dog safely contained, SpotOn uses GPS data from four satellite systems to create, control, and maintain your dog’s fences. This means you can u...
Wed, Dec 22, 2021 at 12:25 PM
Is SpotOn waterproof? Can it be used when in the rain/snow or for swimming?
Yes. SpotOn is waterproof to IP67 standards. It is designed for year-round use in any weather from -30 degrees F to greater than 120 degrees F. Your dog can...
Thu, Aug 4, 2022 at 9:03 AM