Setting up 5

• Alert & Warning Tones - Audible
  
• How do I install the static correction points?
  
• Leash
  
• Should my dog wear his SpotOn collar at all times?
  
• What's included with the SpotOn system?
  

Warranty and Returns 5

• How long is your warranty?
  
• Is dog damage covered under warranty?
  
• Return Policy
  
• Warranty Policy
  
• How do I transfer my SpotOn Fence to another user?
  

Using SpotOn 14

• How do I do a software update?
  
• How do I activate cell service?
  
• How are GPS and cellular different?
  
• Where can I find SpotOn's training plans?
  
• How do I set up my SpotOn Fence?
  
• How do I make a fence?
  
• How do I use tracking?
  
• Connecting to Bluetooth and Setting the Static Correction Level
  
• How do I set static correction?
  
• How do I connect to GPS?
  
• How do I share fences/maps between collars?
  
• What boundary warnings does my dog hear from the SpotOn collar before receiving static correction?
  
• How do family members set up SpotOn on their phones?
  
• How do I adjust the strap?
  

Troubleshooting 15

• My GPS is not connecting
  
• Why is my cell service not working?
  
• Why can’t I see my fences/maps on my phone?
  
• I'm getting the notification "Collar is off or not connected to the cellular network.”
  
• My Bluetooth won’t stay connected, how do I connect it?
  
• My battery is depleting, how do I save battery?
  
• How do I know if static correction is working?
  
• Why won’t my dog’s name and phone number appear on the collar?
  
• How do I log in using my computer or laptop?
  
• Why are the tones not going off at the boundary?
  
• Why are the training icons grayed out?
  
• My fence won't save. Why is this happening?
  
• Why is my fence stretching across the globe on my app?
  
• How do I restore my collar to factory settings?
  
• My boundary is moving? How can I fix it?
  

Subscriptions 1

• Cancel tracking/Update subscription information