Open the app and connect to the collar. Take the collar and phone outdoors and wait a few minutes, making sure the GPS antenna is pointing toward the sky. The GPS signal indicator should change from poor to good after a few minutes. If the problem persists please give us a call at 1.603.488.1504 or email us here.
Poor GPS signal Print
Modified on: Thu, Feb 24, 2022 at 12:10 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.