SpotOn GPS Fence

Check to be sure you have a cellular subscription, and it is activated. Note that both your cell phone and SpotOn must be in an area with cell service to se...

Confirm that the collar is fully seated in the charging base and that the cable and wall charger are connected. Make sure charge contacts on the collar and ...

First let's make sure you have the right app! There are two different SpotOn apps.  The older one is used with the first-generation system, The SpotOn...

Place the collar on the charger. After two minutes press and hold the power button and the collar should power on. Keep the collar on the charger and allow ...

Open the app and connect to the collar. Take the collar and phone outdoors and wait a few minutes, making sure the GPS antenna is pointing toward the sky. T...

Using the app, connect to the collar to confirm that the fence is active and static correction has been activated. Then attach the contact point tester to t...

The Bluetooth connection is used for collar set-up, fence creation, and while you train your dog. Keep the collar and phone within 50 feet of each other dur...

This message indicates that your phone is having trouble communicating with the collar over cellular. If this problem persists, please give us a call at 1.6...

When starting your SpotOn GPS system for the first time each day, sometimes you will encounter an error where the GPS is attempting to locate satellites. ...