Tracking and Locating Your Dog

For all questions regarding the optional cellular services within the SpotOn GPS Fence

Do I need cell service to track and locate my dog?
Yes. Your SpotOn Fence will need to be cellular enabled in order to send the location of your dog to your smartphone so you can track them.    While creat...
Thu, Feb 1, 2024 at 8:52 AM
How do I see two or more dogs when tracking?
First, you’ll need to have an active cellular subscription. If your dog(s) leaves the fence area you will receive a notification on your phone and tracking ...
Thu, Feb 1, 2024 at 8:53 AM
How do I track and locate my dog?
First, you will need an active cellular subscription (purchased through SpotOn) and you must enable location services for the SpotOn App.    If your dog l...
Thu, Feb 1, 2024 at 8:53 AM
Can I track my dog using Bluetooth?
Tracking is available only with a cellular connection. Bluetooth is a short-range communication technology—the collar and smartphone need to be within 50 fe...
Thu, Feb 1, 2024 at 8:53 AM
Can I switch between satellite and map view?
Yes. On the tracking screen or when viewing a fence tap the view icon located on the upper right corner of the screen, then tap Satellite or Map View.  ...
Thu, Feb 1, 2024 at 8:54 AM
While in tracking mode why does the blue icon jump around?
In tracking mode, you will see two icons on the screen. The circular icon represents your dog’s position. The blue triangle represents your phone’s position...
Thu, Feb 1, 2024 at 8:54 AM