Tracking and Locating Your Dog

For all questions regarding the optional cellular services within the SpotOn GPS Fence

Do I need cell service to track and locate my dog?
SpotOn is designed to safely contain your dog without cellular service. However, you won’t be able to receive notifications or track or locate your dog. ...
Thu, Feb 24, 2022 at 11:55 AM
How do I see two or more dogs when tracking?
First, you’ll need to have an active cellular subscription. If your dog(s) leaves the fence area you will receive a notification on your phone and tracking ...
Tue, May 3, 2022 at 10:12 AM
How do I track and locate my dog?
You’ll need to have an active cellular subscription. If your dog leaves the fenced area you will receive a notification on your phone and tracking will be a...
Thu, Apr 28, 2022 at 12:46 PM
Can I track my dog using Bluetooth?
Tracking is available only with a cellular connection. Bluetooth is a short-range communication technology—the collar and smartphone need to be within 50 fe...
Thu, Feb 24, 2022 at 11:59 AM
Can I switch between satellite and map view?
Yes. On the tracking screen or when viewing a fence tap the view icon located on the upper right corner of the screen, then tap Satellite or Map View.  ...
Thu, Feb 24, 2022 at 11:59 AM
While in tracking mode why does the blue icon jump around?
In tracking mode, you will see two icons on the screen. The circular icon represents your dog’s position. The blue triangle represents your phone’s position...
Mon, May 9, 2022 at 2:50 PM