Setting up

Setting up articles

Set up your SpotOn Fence
It's easy to set up a fence with SpotOn. Watch this quick video or follow the instructions below. Create and test a fence To build a virtua...
Thu, Feb 1, 2024 at 8:31 AM
How do I activate or purchase a cell service subscription?
Shipping & Delivery - US & Canada If you have already purchased a subscription, it's easy to activate. All you need to do is enter your email...
Thu, Feb 1, 2024 at 8:32 AM
How do I turn the collar on and off?
To turn the system on, press and hold the Power Button until the LED starts flashing white. Then, the LED will turn to solid red and turn off after a few se...
Thu, Feb 1, 2024 at 8:33 AM
How do I know if the collar is ready to use?
Each day, be sure the system is ready to go before you put the collar on your dog. You can check the status on the collar or on the app.  To check the s...
Thu, Feb 1, 2024 at 8:33 AM
SpotOn GPS Fence User Manual and Quick Start Guide
Thank you for choosing SpotOn. You can view the User Manual here and the Quick Start Guide here. Or, download the attachments below.
Thu, Feb 1, 2024 at 8:33 AM
How do I know I have the collar properly fitted on my dog?
SpotOn should be fitted to your dog like a regular collar. Use the adjustable strap so it fits snugly but lets you comfortably fit two fingers between the c...
Thu, Feb 1, 2024 at 8:34 AM
How do I adjust the Strap?
Adjust the collar by loosening the clasp and sliding it toward the center of the collar for a tighter fit, or toward the end of the strap for a looser fit. ...
Thu, Feb 1, 2024 at 8:34 AM
Can I change the Straps on my SpotOn collar?
Changing the straps is easy. Replace damaged straps or make your SpotOn collar larger or smaller. Watch the video and use the instructions below to chan...
Thu, Feb 1, 2024 at 8:35 AM
How do I know if the battery is fully charged?
You can check the charge status while the collar is charging. Make sure the collar is placed in the charge base and connected to AC power. Press and immedia...
Thu, Feb 1, 2024 at 8:35 AM
What do SpotOn's lights mean?
Here is a quick guide to the colors and flashing patterns of SpotOn Fence's lights. Tap the power button to see the light. If the light does not go on, ...
Thu, Feb 1, 2024 at 8:35 AM