General Questions

For General Questions for the SpotOn GPS Fence

Does every caregiver need to have the app to care for my dog?
SpotOn is designed to safely contain your dog either with or without the app. Caregivers who do not have the app won’t be able to activate fences, change co...
Thu, Feb 1, 2024 at 9:00 AM
Can other people use the SpotOn app to care for my dog?
Yes. Open the app, select Profile and tap Invite to allow family, friends, or other caregivers to use the app. They will receive an email invitation to down...
Thu, Feb 1, 2024 at 9:01 AM
How long does the battery last? How long does it take to charge?
SpotOn’s rechargeable battery provides up to 22 hours of containment and 14 hours of tracking time. If the battery is completely drained, it takes 90-120 mi...
Thu, Feb 1, 2024 at 9:01 AM
Can I connect a leash to my SpotOn collar?
No. The collar is not designed to be used with a leash.
Thu, Feb 1, 2024 at 9:01 AM
Does SpotOn include fence boundary flags?
The first generation SpotOn system included boundary flags and a training target. We found that boundary flags are unnecessary, since dogs are trained to th...
Thu, Feb 1, 2024 at 9:01 AM
How are GPS, Cellular, & Bluetooth different?
To keep your dog safely contained, SpotOn uses GPS data from four satellite systems to establish your dog’s fences and pinpoint your dog’s location. GPS i...
Thu, Feb 1, 2024 at 9:02 AM