General Questions
For General Questions for the SpotOn GPS Fence
To turn the system on, press and hold the Power Button until the LED starts flashing white. Then, the LED will turn to solid red and turn off after a few se...
Thu, Feb 24, 2022 at 11:26 AM
SpotOn’s rechargeable battery provides about 22 hours of containment and 14 hours of tracking time. If the battery is completely drained, it takes 90-120 mi...
Wed, Mar 8, 2023 at 9:28 AM
SpotOn is designed to safely contain your dog either with or without the app. Caregivers who do not have the app won’t be able to activate fences, change co...
Thu, Feb 24, 2022 at 11:33 AM
Yes. Open the app, select Profile and tap Invite to allow family, friends, or other caregivers to use the app. They will receive an email invitation to down...
Thu, Feb 24, 2022 at 11:33 AM
No. The collar is not designed to be used with a leash.
Thu, Feb 24, 2022 at 11:34 AM
You can check the charge status while the collar is charging. Make sure the collar is placed in the charge base and connected to AC power. Press and immedia...
Thu, Feb 24, 2022 at 11:32 AM
To keep your dog safely contained, SpotOn uses GPS data from four satellite systems to create, control, and maintain your dog’s fences. This means you can u...
Thu, Feb 24, 2022 at 12:19 PM
The first generation SpotOn system included boundary flags and a training target. We found that boundary flags are unnecessary, since dogs are trained to th...
Thu, Feb 24, 2022 at 12:13 PM
Each day, be sure the system is ready to go before you put the collar on your dog. You can check the status on the collar or on the app. To check the s...
Thu, Feb 24, 2022 at 11:27 AM
SpotOn should be fitted to your dog like a regular collar. Use the adjustable strap so it fits snugly but lets you comfortably fit two fingers between the c...
Thu, Feb 24, 2022 at 11:25 AM